At CBD Wise, we are committed to maintaining the highest standards of accuracy, fairness, and integrity in our editorial content. We value feedback from our readers and take complaints regarding editorial content seriously. This Editorial Complaints Policy outlines our process for addressing and resolving complaints related to our published content.
Submitting a Complaint
If you believe that any content published on cbdwise.co.uk breaches our editorial standards or is factually inaccurate, misleading, or unethical, we encourage you to submit a complaint to us. Complaints should be submitted in writing and include the following information:
Your name and contact information
The URL of the specific article or content in question
A detailed description of the issue and why you believe it breaches our editorial standards
Any supporting evidence or documentation
Complaints can be submitted via email to [email protected] Please include “Editorial Complaint” in the subject line to ensure prompt attention.
Complaint Review Process
Upon receiving a complaint, our editorial team will conduct a thorough review of the content in question. We will assess the validity of the complaint and investigate the accuracy and fairness of the content based on the information provided.
Resolution
Once the review process is complete, we will take appropriate action based on our findings. This may include:
Issuing a correction or clarification to the content
Removing or revising the content as necessary
Providing an explanation or response to the complainant
Taking disciplinary action against any staff or contributors found to be in breach of our editorial standards
We aim to resolve complaints in a timely and transparent manner. We will notify the complainant of the outcome of their complaint and any actions taken as a result.
Appeals
If you are not satisfied with the outcome of your complaint, you may request a review by our Editorial Board. Appeals should be submitted in writing within 17 Days of receiving the initial response to your complaint. The Editorial Board will conduct a further review and provide a final decision.
Contact Us
If you have any questions or concerns about our Editorial Complaints Policy, or if you would like to submit a complaint, please contact us at [email protected]
Thank you for helping us maintain the highest standards of integrity and accuracy in our editorial content.
Warm regards, The CBD Wise Editorial Team